Technician 2

Technician 2: (Company Name - Subscribers only)

Join a leading independent technology and services provider as a Technician 2 Job Overview: Resources will provide deskside and floorwalking support to our client colleagues during the migration from Zoom to Microsoft Teams. This includes end-user assistance, coaching, “how do I?” guidance, and adoption support following induction training delivered by QA trainers. The resource may work in tandem with another technician floorwalking on site, and a local resource can be used. Location: Bristol Daily Rate: PAYE – £14.54/hr (Basic) and UMB – £18.87/hr Contract Length: 5 Months Start Date: 29-Oct-2025 to 27-Mar-2026 Key Responsibilities Support colleagues with Microsoft Teams queries such as:Setting up/joining meetings, calls, and chatSharing and collaborating on documents in TeamsTroubleshooting login or MFA issuesFixing Teams/Outlook calendar integrationResolve end-user issues (audio/video not working, connectivity problems, app crashes, sync errors).Coach colleagues on “how do I?” questions (e.g. sharing screens, adjusting notifications, using the mobile app).Direct users to self-serve resources and digital training content.Capture recurring issues and knowledge gaps to feed back to the project team.Carry out other related support tasks as required. Additional Details Week 1 – one day online induction for engineers – 27/10/25 (30th or 31st).’Normal’ work begins at 03/11/25.There will be a pause in work from 08/12/25, resuming on 19/01/26. How to Apply:If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t q”,”identifier”:{