Service Administrator

Service Administrator: (Company Name - Subscribers only)

We are a leading nationwide Refrigeration / HVAC contractor based in Dublin and we are looking to strengthen our customer service admin team with the addition of an experienced service administrator. The ideal candidate would have a proven track record in managing and co-ordinating client accounts and activities.

The Service Administrator will be based in our Head Office at Blanchardstown.

Duties will include:

– Carry out administration for existing and new service clients
– Co-ordination with other departments
• Contracts / Projects
• Sales
• Accounts
– Assign, schedule, co-ordinate, edit and close service jobs
– Check all jobs for follow up works
– Liaise with field service engineers
– Prepare quotations and estimates
– Co-ordinate purchasing of parts, components and equipment
– Process and issue sales invoices
– Compile all client specific reports and files
– Oversee housekeeping of AFS (online service system)

Requirements:

– Proven Experience in Customer facing role
– Proven Experience with standard IT packages eg Microsoft
– Excellent language (written and oral) skills
– Excellent numeracy skills
– Proven track record of working in a team
– An understanding of Commercial and Business requirements
– Ability to work in a fast paced environment
– Experience of Working in Ireland

Personal Attributes:

– Excellent communication skills
– Excellent interpersonal skills
– Excellent IT knowledge and skills
– Works on own initiative
– Proactive
– Responsible
– Confident
– Energetic, consistent and reliable

For non-EEA Nationals, eligibility and requirements for an employment permit apply.