Registration Officer

Registration Officer: (Company Name - Subscribers only)

About The Role

Working Hours: 35 hours per week (on site), including 1 Saturday morning in 7, plus a maximum of 8 weekend ceremonies
Contract Type: Permanent
Additional payments: Fixed fee per ceremony
Closing Date: 11.59pm, 18 December 2025
Interview method: in person

This role is subject to:

• 2 references – where possible, we require 3 years’ history
• BPSS (Baseline Personnel Security Standard) clearance – this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

Manchester Register Office is currently seeking a Registration Officer. This role requires previous experience of working within civil registration in this country.
If you think you’d enjoy supporting local residents from all walks of life and a diverse range of communities at some of the most significant moments in their lives, and if you like the challenge of a fast-paced and dynamic public-facing role, this could be the job for you.

As a Registration Officer you would be required to register births, deaths, stillbirths, marriages and civil partnerships as well as facilitate Citizenship Ceremonies, locate and issue historic certificates and provide clear, comprehensible advice and assistance to residents. You will on occasions be required to work across the city at Surestart centres, licensed wedding and civil partnership venues as well as varied religious premises, with transport provided where required. You will be required to conduct the full range of different ceremonies offered by Manchester Register Office.

In addition to working Monday to Friday, you would be required to work one Saturday morning every 7 weeks in the Register Office, as well as a maximum of 8 shifts on Saturdays, Sundays and Bank Holidays to provide cover for ceremonies at a variety of venues. Payment for this out-of-hours work is highly competitive.

About the Candidate

We are looking for an enthusiastic and hardworking individual with previous experience of working within civil registration, a keen eye for detail and a very strong customer focus. You must be able to work flexibly and be responsive to the demands and priorities of a fast-paced service. You should have exceptional people skills, tact and emotional intelligence as you will be dealing with people at times of tremendous emotion.

You should have proven communication and customer-care skills of the highest order, experience of cash handling or financial reconciliation as well as dealing with and reconciling certificate stock within a Register Office setting.

Disqualifications

• An un-discharged bankrupt and/or a person to whom a moratorium period under a Debt Relief Order applies, or who is the subject of a debt relief restrictions order or an interim debt relief restrictions order;
• A person who is or has been during the 12 months preceding the date on which the appointment is to take effect, a member of the council or of a committee of the council having duties in relation to the appointment of registration officers;
• An officer or servant, other than the clerk or deputy clerk, of a local authority employed by them in the performance of duties relating to their functions as a burial authority;
• A person holding office as an authorised person, secretary (for marriages) of a synagogue or registering officer of the Society of Friends;
• A minister of religion, a medical practitioner, a midwife, an undertaker or other person concerned in a burial or cremation business, a person engaged in any business concerned with life insurance, or a person engaged in any other calling which would conflict with or prevent the proper performance in person of the duties of the office for which he is a candidate;
• As superintendent registrar, if holding office as a registrar;
• As registrar, if holding office as a superintendent registrar or is a coroner.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave – Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks – Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow – We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member – We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave – Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at (Company Name - Subscribers only)

At (Company Name - Subscribers only), we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our

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