Radiology Administrator *Internal Applicant Only

Radiology Administrator *Internal Applicant Only: (Company Name - Subscribers only)

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE (Company Name - Subscribers only) FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

We are seeking to recruit a motivated administrator to join our friendly, supportive and hardworking team in the Radiology Admin team at Cumberland infirmary

The successful candidate will be required to provide administrative support within the Radiology Admin Office, which includes dealing with alerts , managing patient appointments, answering patient enquiries, image and medical records handling, use of computers and data input. The post involves liaising with many (Company Name - Subscribers only) professionals, support staff and the general public to ensure an efficient and effective service. You will be a cheerful, versatile and helpful team-worker, literate and methodical, with excellent communication skills, able to relate well to people and put them at ease.

A proven ability to engage with a broad spectrum of staff at all levels and experience in the use of Information Management / Technology systems is essential. Candidates must be highly organised, with exceptional communication skills and excellent attention to detail. We positively support personal development for all colleagues across the department.

Main duties of the job

Working in the secretaries office in the main radiology department to provide administrative support to the current secretarial team.

Responsible for organising own workload and prioritising under the guidance of the radiology secretaries.

Dealing with patients and clinicians via the telephone, face to face and email.

Ensure referrals are dealt with quickly and efficiently to ensure appointments are allocated within all target times.

Cancel appointments as required, ensuring patients are seen within an appropriate timescale.

Please see the downloadable JD for all points.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

04 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

262-A-25-7516805

Job locations

Cumberland infirmary

Newtown Road

Carlisle

CA2 7HY

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

(Company Name - Subscribers only) Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive (Company Name - Subscribers only) Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

(Company Name - Subscribers only) Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive (Company Name - Subscribers only) Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Skills and Aptitudes

Essential

• Effective communication skills, written and verbal
• Excellent organisational and time management skills.
• Standard keyboard skills
• Ability to prioritise work and meet deadlines.
• Accuracy and attention to detail
• Able to work without direct supervision
• Able to work as a team member
• Able to work in a fast paced environment
• flexible approach to work and be able to work unsupervised and use own initiative
• Computer literate

Desirable

• Leadership skills

Other requirements

Essential

• Professional approach
• Enthusiastic and willing to learn
• Flexible approach to departmental working patterns.
• Professional in appearance and manner
• Support equality and value diversity
• Support equality and value diversity

Knowledge and Experience

Essential

• General administration procedures and systems
• Health records
• Information governance
• Data protection act and other relevant legislation
• Appointment booking experience
• Knowledge of waiting list management

Desirable

• Patient administration systems
• Able to use SILVERLINK PAS Recording RTT forms
• Radiology
• Identification procedures
• Basic knowledge of IR(ME)Regulations

Qualifications

Essential

• GCSE English or equivalent
• NVQ 3 in administration or equivalent.

Desirable

• ECDL or equivalent

Person Specification

Skills and Aptitudes

Essential

• Effective communication skills, written and verbal
• Excellent organisational and time management skills.
• Standard keyboard skills
• Ability to prioritise work and meet deadlines.
• Accuracy and attention to detail
• Able to work without direct supervision
• Able to work as a team member
• Able to work in a fast paced environment
• flexible approach to work and be able to work unsupervised and use own initiative
• Computer literate

Desirable

• Leadership skills

Other requirements

Essential

• Professional approach
• Enthusiastic and willing to learn
• Flexible approach to departmental working patterns.
• Professional in appearance and manner
• Support equality and value diversity
• Support equality and value diversity

Knowledge and Experience

Essential

• General administration procedures and systems
• Health records
• Information governance
• Data protection act and other relevant legislation
• Appointment booking experience
• Knowledge of waiting list management

Desirable

• Patient administration systems
• Able to use SILVERLINK PAS Recording RTT forms
• Radiology
• Identification procedures
• Basic knowledge of IR(ME)Regulations

Qualifications

Essential

• GCSE English or equivalent
• NVQ 3 in administration or equivalent.

Desirable

• ECDL or equivalent