Nurse Associate, Outpatients

Nurse Associate, Outpatients: (Company Name - Subscribers only)

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An exciting opportunity has arisen at Alder Hey Children’s (Company Name - Subscribers only) Foundation Trust for an enthusiastic, motivated and highly dynamic qualified Nursing Associate to join the Outpatient Department.

The outpatients staff work collaboratively with wider multi disciplinary teams to deliver outstanding care to our patients and their families, therefore experience of working collaboratively in a team within a healthcare environment is essential for this post. Outpatients is often the first impression of our hospital and therefore excellent communication skills are also required for this position to ensure patients and their families / carers are welcomed and reassured.

Experience of working with children or in an Outpatient setting is desirable, but not essential and applicants must be keen to expand their skills and willing to undertake paediatric phlebotomy. The successful applicant will be given full training and mentoring within the department.

As part of the nursing team, you will also be actively involved in supporting the professional development of Health Care Support Workers and health care students across the department.

Main duties of the job

The post holder will deliver high standards of care to children, young people and their families attending the Outpatients Department.

About us

As one of Europe’s biggest and busiest children’s hospitals, at Alder Hey Children’s (Company Name - Subscribers only) Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.

Alder Hey has a thriving research portfolio and leads research into children’s medicines, infection, inflammation and oncology. We are becoming recognised as one of the world’s leaders in children’s healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children’s specialists. Alongside this is ourInnovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.

We know that a children’s hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.

Details

Date posted

19 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

411-COM-26-7811050

Job locations

Alder Hey Children’s (Company Name - Subscribers only) Foundation Trut

Liverpool

L14 2AP

Job description

Job responsibilities

Please see below summary of responsibilities, Full JD is attached.

To manage, organize and prioritise workload effectively.

• To implement family centred care without direct supervision that is evidence based by best practice as directed by the qualified nurse.
• To participate in professional development programmes, attend mandatory training days and keeping updated with new research findings, PDPs, role expansion and NMC revalidation.
• To maintain high standards of care and promote an environment suitable for the care of children and young people.
• To always maintain the role of a nurse associate, addressing care requirements sensitive to the individual needs of the patient and family as directed by the qualified nurse.
• Maintaining patient records and confidentiality.
• Ensure the privacy and dignity of patients and their families is maintained and religious and cultural beliefs are always respected.
• Promote and maintain a safe and comfortable therapeutic environment for patients and their families.
• To contribute to and participate in clinical audit and research programmes.
• To participate in area/departmental improvements/ projects.
• Participate in audits, questionnaire development and focus groups that help to engage parents and carers and improve the quality of care provided.
• To provide up to date information for families in conjunction with the multi-disciplinary professional team and directed by the qualified nurse.
• To undertake liaison with other staff and outside agencies to ensure continuity of care as directed by the qualified nurse.
• Demonstrate effective verbal and written communication skills, both detailed and legible.
• Always ensure patient and family confidentiality in line with NMC guidelines.
• To participate in an effective communication system, which ensures that a team approach to family centred care is encouraged and adopted.
• Maintain patient confidentiality in accordance with Trust guidelines.

Job description

Job responsibilities

Please see below summary of responsibilities, Full JD is attached.

To manage, organize and prioritise workload effectively.

• To implement family centred care without direct supervision that is evidence based by best practice as directed by the qualified nurse.
• To participate in professional development programmes, attend mandatory training days and keeping updated with new research findings, PDPs, role expansion and NMC revalidation.
• To maintain high standards of care and promote an environment suitable for the care of children and young people.
• To always maintain the role of a nurse associate, addressing care requirements sensitive to the individual needs of the patient and family as directed by the qualified nurse.
• Maintaining patient records and confidentiality.
• Ensure the privacy and dignity of patients and their families is maintained and religious and cultural beliefs are always respected.
• Promote and maintain a safe and comfortable therapeutic environment for patients and their families.
• To contribute to and participate in clinical audit and research programmes.
• To participate in area/departmental improvements/ projects.
• Participate in audits, questionnaire development and focus groups that help to engage parents and carers and improve the quality of care provided.
• To provide up to date information for families in conjunction with the multi-disciplinary professional team and directed by the qualified nurse.
• To undertake liaison with other staff and outside agencies to ensure continuity of care as directed by the qualified nurse.
• Demonstrate effective verbal and written communication skills, both detailed and legible.
• Always ensure patient and family confidentiality in line with NMC guidelines.
• To participate in an effective communication system, which ensures that a team approach to family centred care is encouraged and adopted.
• Maintain patient confidentiality in accordance with Trust guidelines.

Person Specification

Educaton & Training

Essential

• Registered as Nursing Associate on the NMC register Nursing Associate foundation degree.
• GCSE grade A-C in Mathematics and English or equivalent.

Experience

Essential

• Working effectively as an empowered member of the multi-disciplinary team, developing effective relationships.
• Good organisational skills – able to plan and prioritise own delegated workload.
• Of audit process and how it influences change and management.
• Supporting pre-registration students to achieve learning outcomes.

Desirable

• Working with Children and Young People.
• Working within an Outpatient department.

Knowledge

Essential

• The role of the nursing associate in the context of the nursing and multi-disciplinary team, organisation and how the role can contribute to service development.
• The boundaries of the nursing associate role and the circumstances of when to seek advice and escalate to the appropriate professional
• Knowledge and understanding of the NMC revalidation requirements, and acts in accordance with the NMC code of conduct.

Skills

Essential

• Effective verbal and written communication skills
• Sensitive to the needs of children and their families
• Computer and keyboard skills.
• Demonstrate a range of clinical skills.

Personal Attributes

Essential

• Evidence of enthusiasm flexibility and commitment for team ethos.
• Demonstrates a commitment to continuous professional development and participation in reflective practice.
• Team working
• Excellent time management
• Role modelling behaviour

Person Specification

Educaton & Training

Essential

• Registered as Nursing Associate on the NMC register Nursing Associate foundation degree.
• GCSE grade A-C in Mathematics and English or equivalent.

Experience

Essential

• Working effectively as an empowered member of the multi-disciplinary team, developing effective relationships.
• Good organisational skills – able to plan and prioritise own delegated workload.
• Of audit process and how it influences change and management.
• Supporting pre-registration students to achieve learning outcomes.

Desirable

• Working with Children and Young People.
• Working within an Outpatient department.

Knowledge

Essential

• The role of the nursing associate in the context of the nursing and multi-disciplinary team, organisation and how the role can contribute to service development.
• The boundaries of the nursing associate role and the circumstances of when to seek advice and escalate to the appropriate professional
• Knowledge and understanding of the NMC revalidation requirements, and acts in accordance with the NMC code of conduct.

Skills

Essential

• Effective verbal and written communication skills
• Sensitive to the needs of children and their families
• Computer and keyboard skills.
• Demonstrate a range of clinical skills.

Personal Attributes

Essential

• Evidence of enthusiasm flexibility and commitment for team ethos.
• Demonstrates a commitment to continuous professional development and participation in reflective practice.
• Team working
• Excellent time management
• Role modelling behaviour