ICT Infrastructure Support Officer

ICT Infrastructure Support Officer: (Company Name - Subscribers only)

Interview Date: 27th April 2026

This is an exciting opportunity for the right candidate to join our very busy ICT Infrastructure team. You will work within the ICT infrastructure team, which provides support for ICT equipment and users within the Barnsley Hospital. This team is responsible for the delivery of the following;

Maintenance and development of Server infrastructure, telephony and networks.

Delivery of new infrastructure projects and upgrades.

3rd line technical support for software and hardware.

Cyber security.

Participate in the ICT oncall rota up to 1 week in 3.

You will have in-depth knowledge and experience of modern network hardware and software products and peripherals in a dynamic environment.

The post will be an ICT infrastructure Support post within the Infrastructure team with ample opportunity for personal development.

The successful candidate must be educated to HNC/HND level or have equivalent experience in a computing related field and/or evidence of on-going personal technical development.

You must hold a full UK driving license and preferably own your own car, you should also have good communication, literacy and numeracy skills. The ability to work with minimal supervision and the willingness to learn new skills and integrate these into your working time is essential. Due to the demanding nature of the work you should also be flexible and able to work under pressure.

Main duties of the job

The post holder will be a lead ICT engineer for specialist projects for design, installation, repair, and maintenance of all ICT systems i.e. clinical, acute, administrative and financial areas, the post holder will maintain a high standard of ICT work when carrying out tasks and processes related to;

LAN and WAN Infrastructure (Cisco switches and routers, leased lines, etc.).

Wireless network technologies and standards.

VMware technologies.

SAN technologies.

Core network switching (Cisco).

Server Operating systems such as Windows

IP management DHCP, and DNS.

Network Security (Cisco Firewall, DMZ).

LAN cabling.

Network Management tools.

IP & Analogue Telephony.

Respond to Cyber Security alerts

Disaster recovery experience.

Knowledge of the ITIL Framework.

Lead on ICT Projects.

The post holder must participate in the ICT oncall rota up to 1 week in 3.

About us

Barnsley Hospital (Company Name - Subscribers only) Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent (Company Name - Subscribers only) Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024’s survey, the Trust also scored above average in every theme of the (Company Name - Subscribers only) People Promise the promise (Company Name - Subscribers only) colleagues make to each other to improve the experience of working in the (Company Name - Subscribers only) for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital (Company Name - Subscribers only) FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

We reserve the right to close positions early

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9163-3216E-04-2026

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for CT Infrastructure Support Officer

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation. Job description

Job responsibilities

Job Description for CT Infrastructure Support Officer

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Experience

Essential

• Significant experience of Data Network Support, Management and Administration of Directory Services
• Significant experience of current Network Operating Systems e.g. Microsoft Windows Server
• Significant experience of Helpdesk support for office based applications
• Virtual desktop infrastructure deployment and support.
• SharePoint support & development
• Microsoft SCCM support

Desirable

• Project management experience
• Previous experience of Sophos antivirus software

Trust Values

Essential

• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• In around 100 words please describe what motivates you to do a good job.

Other Factors

Essential

• Full driving license, access to a vehicle

Skills and Abilities

Essential

• Ability to manage own workload without supervision
• Able to effectively manage work and prioritise activities

Qualifications

Essential

• 5 GCSE grade C or above
• Computing Qualification (HNC/HND or equivalent)

Desirable

• Educated to degree level standard
• ITIL Foundation

Knowledge and Awareness

Essential

• Approved MCSE or equivalent
• TCP/IP
• Profile management on desktop and server systems
• Wireless Networks
• Conversant with current (Company Name - Subscribers only) operating systems including Windows, UNIX, Vmware ESXi, and specialist (Company Name - Subscribers only) applications such as Lorenzo
• Firewall support

Desirable

• Supporting telecommunications systems

Person Specification

Experience

Essential

• Significant experience of Data Network Support, Management and Administration of Directory Services
• Significant experience of current Network Operating Systems e.g. Microsoft Windows Server
• Significant experience of Helpdesk support for office based applications
• Virtual desktop infrastructure deployment and support.
• SharePoint support & development
• Microsoft SCCM support

Desirable

• Project management experience
• Previous experience of Sophos antivirus software

Trust Values

Essential

• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• In around 100 words please describe what motivates you to do a good job.

Other Factors

Essential

• Full driving license, access to a vehicle

Skills and Abilities

Essential

• Ability to manage own workload without supervision
• Able to effectively manage work and prioritise activities

Qualifications

Essential

• 5 GCSE grade C or above
• Computing Qualification (HNC/HND or equivalent)

Desirable

• Educated to degree level standard
• ITIL Foundation

Knowledge and Awareness

Essential

• Approved MCSE or equivalent
• TCP/IP
• Profile management on desktop and server systems
• Wireless Networks
• Conversant with current (Company Name - Subscribers only) operating systems including Windows, UNIX, Vmware ESXi, and specialist (Company Name - Subscribers only) applications such as Lorenzo
• Firewall support

Desirable

• Supporting telecommunications systems