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We are looking for a competent and professional Ward Clerk for our trauma orthopaedic and plastics acute admissions ward at University Hospital Of Nor... Role: Ward Clerk, Category: Admin, Secretarial & PA
Ward Clerk: (Company Name - Subscribers only)
We are looking for a competent and professional Ward Clerk for our trauma orthopaedic and plastics acute admissions ward at University Hospital Of North Durham. Ward 16 provides inpatient care to emergency patients with trauma orthopaedics and plastics injuries.
As a Ward Clerk you will act as the focal point for the Ward and their team, confidentiality being the key issue at all times. You will provide a high standard of administration support to the Ward Manager, medical staff and their team, interacting with other departments, patients and their visitors.
Main duties of the job
Undertake general clerical duties in the clinical area including completing records, filing, photocopying, handling mail and filing in case notes.
Provide an accurate account of bed management on our IT system e.g. admissions, transfers and discharges.
Answer the telephone, relaying any relevant messages when required.
Book any appointments needed for patients and ensure the patients are informed of times and dates.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites – Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients’ homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on AI-generated content is discouraged and may diminish the applicant’s chances of success
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 – Healthcare assistants – You must have a minimum of two years of experience working within the (Company Name - Subscribers only) as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)
Details
Date posted
27 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,614 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9439-2425-0862
Job locations
University Hospital Of North Durham
North Road
Durham
DH1 5TW
Job description
Job responsibilities
We are requiring a ward clerk to work 25 hours over a 4 day period. We deliver a 7 day service so would require some weekends and bank holidays as per rota.
If you are:
Passionate about what you do and take pride in delivering the very best work
Have excellent verbal and written communication skills with a confident telephone manner
A good understanding of and strong interest in the (Company Name - Subscribers only)
Experience of working effectively, uses their initiative and can think on their feet
Thrives on a challenge
Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines
An effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues Job description
Job responsibilities
We are requiring a ward clerk to work 25 hours over a 4 day period. We deliver a 7 day service so would require some weekends and bank holidays as per rota.
If you are:
Passionate about what you do and take pride in delivering the very best work
Have excellent verbal and written communication skills with a confident telephone manner
A good understanding of and strong interest in the (Company Name - Subscribers only)
Experience of working effectively, uses their initiative and can think on their feet
Thrives on a challenge
Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines
An effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues
Person Specification
Experience
Essential
- Experience using electronic systems
Desirable
- Experience working in the healthcare setting
- Knowledge of EPR
Special Skills and Knowledge
Essential
- Ability to prioritse own work laod
- Experience of using electronic systems
Qualifications
Essential
- 3 GCSEs
- NVQ2/equivalent knowledge or experience
Person Specification
Experience
Essential
- Experience using electronic systems
Desirable
- Experience working in the healthcare setting
- Knowledge of EPR
Special Skills and Knowledge
Essential
- Ability to prioritse own work laod
- Experience of using electronic systems
Qualifications
Essential
- 3 GCSEs
- NVQ2/equivalent knowledge or experience