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Job Overview We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations within our shop. The ideal candidate will possess... Role: SHOP SUPERVISOR, Category: Retail
SHOP SUPERVISOR: (Company Name - Subscribers only)
Job Overview
We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations within our shop. The ideal candidate will possess strong leadership skills and a passion for managing a team to achieve sales targets while ensuring exceptional customer service. This role requires effective communication, time management, and organisational abilities to foster a productive work environment.
Responsibilities
- Manage and supervise daily shop activities, ensuring smooth operations and high standards of service.
- Lead, motivate, and develop team members to enhance performance and achieve sales goals.
- Communicate effectively with staff and customers, providing guidance and support as needed.
- Oversee inventory management, ensuring stock levels are maintained and organised.
- Implement sales strategies to maximise revenue while maintaining customer satisfaction.
- Maintain a clean, safe, and organised shop environment in compliance with health and safety regulations.
- Handle customer inquiries and complaints with professionalism, demonstrating excellent phone etiquette.
- Monitor team performance and provide constructive feedback to encourage growth.
Requirements
- Proven experience in a supervisory or management role within a retail or service environment.
- Strong leadership skills with the ability to inspire and guide a diverse team.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with customers and staff.
- Time management skills to prioritise tasks efficiently in a fast-paced environment.
- Organisational skills to maintain an orderly shop layout and inventory system.
- Multilingual abilities are advantageous for communicating with a diverse customer base.
- Experience in sales management is preferred, with a track record of achieving targets.
If you are passionate about leading teams and driving sales while providing outstanding customer service, we encourage you to apply for this exciting opportunity as a Shop Supervisor.
Job Type: Full-time
Pay: £31,000.00-£38,000.27 per year
Benefits:
- Company pension
- Flexitime
- Language training provided
- Store discount
- UK visa sponsorship
Schedule:
- 8 hour shift
Work Location: In person
Expected start date: 06/01/2025