Service Coordinator

Service Coordinator: (Company Name - Subscribers only)

The interview date for this post is 6th November

We are seeking a highly organised and proactive Service Co-ordinator to join our Acute Medical Services team. This pivotal role provides comprehensive secretarial and administrative support to the Consultant Physicians and the wider medical and management teams across the Acute Medical Unit (AMU), Short Stay Unit (SSU), Medical Same Day Emergency Care (SDEC), and General Medical Wards (18/21/23).

As the AMU Service Co-ordinator, you will be responsible for:

• Delivering high-quality administrative support to ensure smooth day-to-day operations.
• Liaising effectively with staff at all levels and members of the public.
• Supporting the organisation and workload management of the AMU Consultant.
• Coordinating the Acute and General Medical rotas, including administrative rotas.
• Supervising the AMU/SDEC administration team and reception services.

About the Department The Acute Medical Services department is committed to delivering exceptional inpatient and outpatient care. Our focus is on maintaining high standards of medical care for the population of Barnsley, working collaboratively with other disciplines to ensure quality and safety are consistently upheld.

Main duties of the job

The AMU Service Co-ordinator plays a vital role in supporting the Acute Medical Unit, Short Stay Unit, Medical SDEC, and General Medical Wards. This role ensures the smooth running of administrative and secretarial functions, contributing to high-quality patient care and efficient service delivery.

• Administrative & Secretarial Support
• Medical Rota Coordination
• Team Supervision & Staff Management
• Operational & System Support
• Governance & Communication support
• Clinic & Patient Support
• General Duties

About us

We reserve the right to close positions early

Barnsley Hospital (Company Name - Subscribers only) Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent (Company Name - Subscribers only) Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024’s survey, the Trust also scored above average in every theme of the (Company Name - Subscribers only) People Promise the promise (Company Name - Subscribers only) colleagues make to each other to improve the experience of working in the (Company Name - Subscribers only) for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital (Company Name - Subscribers only) FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Details

Date posted

09 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-1078E-10-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for 1078

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation. Job description

Job responsibilities

Job Description for 1078

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Knowledge and Awareness

Essential

• Knowledge of Medical Terminology.
• Understanding of the need for confidentiality.
• Knowledge/understanding of staff records (ESR).

Desirable

• Working knowledge of (Company Name - Subscribers only) computerised administration system.

Trust Values

Essential

• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• Barnsley Hospital (Company Name - Subscribers only) Foundation Trust is committed to delivering care that reflects our core values, including respect, compassion, clear communication, fairness, and partnership. In around 100 words please describe please describe a situation where you demonstrated these values in a professional setting. How did your actions contribute to a positive outcome for patients, colleagues, or the service?

Qualifications

Essential

• RSA Stage Level 3 Typing/working towards.
• Audio Typing Level 2 or equivalent experience.
• Educated to GCSE level 4 – 9 Maths/English standard or equivalent.

Desirable

• ECDL

Experience

Essential

• Significant secretarial/administration experience.
• Experience of working under pressure and to deadlines.
• Experience of Microsoft Office packages et Word and PowerPoint.
• Supervisory experience.

Desirable

• Previous (Company Name - Subscribers only) experience.
• Health Roster experience.
• Medical Rota experience.

Person Specification

Knowledge and Awareness

Essential

• Knowledge of Medical Terminology.
• Understanding of the need for confidentiality.
• Knowledge/understanding of staff records (ESR).

Desirable

• Working knowledge of (Company Name - Subscribers only) computerised administration system.

Trust Values

Essential

• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• Barnsley Hospital (Company Name - Subscribers only) Foundation Trust is committed to delivering care that reflects our core values, including respect, compassion, clear communication, fairness, and partnership. In around 100 words please describe please describe a situation where you demonstrated these values in a professional setting. How did your actions contribute to a positive outcome for patients, colleagues, or the service?

Qualifications

Essential

• RSA Stage Level 3 Typing/working towards.
• Audio Typing Level 2 or equivalent experience.
• Educated to GCSE level 4 – 9 Maths/English standard or equivalent.

Desirable

• ECDL

Experience

Essential

• Significant secretarial/administration experience.
• Experience of working under pressure and to deadlines.
• Experience of Microsoft Office packages et Word and PowerPoint.
• Supervisory experience.

Desirable

• Previous (Company Name - Subscribers only) experience.
• Health Roster experience.
• Medical Rota experience.