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In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising p... Role: Product and Proposition Manager - Charity Organisations, Category: Marketing & PR
Product and Proposition Manager – Charity Organisations: (Company Name - Subscribers only)
In a role in Product Development & Management, you’ll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.
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Join us as a Product Proposition Manager – Charity Organisations at (Company Name - Subscribers only), where you’ll be primarily supporting the building and maintaining Charity Organisation propositions, developing the product strategy and supporting wider Product Managers with your expertise.
To be successful as a Product Proposition Manager – Charity Organisations, you should have experience with:
Charity client management experience
Existing experience of end-to-end product management
Process mapping experience
Great stakeholder management skills
Some other highly valued skills may include:
Experience of working in Agile environment
Ability to work with challenging stakeholders
Ability to work in evolving environment and resilience to constant change
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
The role is based in London Shoreditch.
Purpose of the role
To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through (Company Name - Subscribers only) execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.
Accountabilities
- Development of customer level strategies & solutions that are tailored to customers’ needs.
- Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
- Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
- Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
- Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
- Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
- Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
- Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product’s performance against set goals.
Assistant Vice President Expectations
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. ‘Complex’ information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the (Company Name - Subscribers only) Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the (Company Name - Subscribers only) Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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Reasonable adjustment
(Company Name - Subscribers only) welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review
Our purpose
We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.
To find out more about (Company Name - Subscribers only)’ strategy please click
Equal opportunities
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of (Company Name - Subscribers only) to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Right to work statement
(Company Name - Subscribers only) is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by (Company Name - Subscribers only), or you would require sponsorship from (Company Name - Subscribers only), you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
This is (Company Name - Subscribers only) London
Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.
Supporting active commuters
Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.
Time to connect
CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.
Wellbeing in focus
Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.
Advanced trading floors
Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.
Your browser does not support the video tag.
This is (Company Name - Subscribers only) London
Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.
Supporting active commuters
Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.
Time to connect
CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.
Wellbeing in focus
Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.
Advanced trading floors
Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.
Your browser does not support the video tag.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.
You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.
Application Process
Your application
We’ll ask for information about you, your CV and cover letter. 1
Your assessment
Covering your behaviours and ability at work. 2
Your interview
Exploring your past experiences and skills. 3
Next step
We’ll request additional information so that you can complete our screening process 4
Working flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you’d like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.
Hybrid working
We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
(Company Name - Subscribers only) is built on an international scale.
Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.
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Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.
You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.
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