Operations Manager – Fourier Audio | London

Operations Manager – (Company Name - Subscribers only) | London: (Company Name - Subscribers only)

(Company Name - Subscribers only) is revolutionising the way audiences experience audio by reinventing the tools used by designers to shape sound for live productions. We’re making products that rip up the rulebook of live audio processing – allowing sound engineers and designers to work in dramatically more creative ways.

We’re an early-revenue startup with the backing of one of the most exciting entertainment technology groups in the world, looking for passionate individuals driven by a desire to deliver seriously excellent products to sound engineers and creatives around the world. We believe in “freedom & responsibility”; working with excellent people and letting them be excellent.

the role

You’ll:

• Facilitate the team’s business operations as we grow, combining commercial, organisational, and interpersonal skills across a flexible and wide-ranging brief to maximise productivity of the team, and help us execute on our vision of delivering the world’s best audio products.
• Champion (Company Name - Subscribers only) products, including transform.engine.
• Build and develop commercial relationships with third parties including plugin developers and other manufacturers, as a key driver in developing both current and future product offerings.
• Working with the Head of Sales, manage our presence at marketing events such as tradeshows and product launches, ensuring a compelling and engaging experience for customers.
• Manage the calculation and processing of contractual financial payments to and from third parties.
• Coordinate our end-user support team, integrating resources across the group and our distribution network.
• Be a central point of contact for group-wide communications, and support the CEO in enabling conversations about current and future product developments.
• Facilitate (and where necessary execute) legal, personnel, and financial processes across the business, including becoming the Data Officer, overseeing all customer data.
• Coordinate board meetings and support the board as required.
• Ensure the smooth running of the Soho office, working with the landlord and council as necessary.
• Facilitate and manage logistical arrangements across the team as required.
• Plan and organise team away-days and company socials.
• Provide ad-hoc support to the sales, R&D and support teams (including occasional distributor / user site visits) as required.

You’re likely a great fit if you have some of the following:

• Experience in working within the creative technology industry; be that as an engineer, a creative or in manufacturing.
• A flair for commercial negotiation and developing effective commercial relationships.
• A love of attention to detail.
• Excellent communication, interpersonal and presentation skills.
• A passion for music, audio, or the entertainment industry.

We imagine you’ll find yourself contemplating questions like:

• How do we get in the door with a potential commercial partner who doesn’t seem interested?
• How quickly can we get a support team to a customer in a field in Brazil?
• What is the best way to get someone to agree with you?

we can offer

a job you actually want

• A “Freedom & Responsibility” company culture. We treat each other as adults with excellent opinions.
• There is no red tape. Get stuff done.
• You’ll be joining a (currently!) small team with 7 full-time staff, with the backing of one of the world’s largest entertainment technology groups. You’ll have significant input on how things roll, in both our products and the company, as we grow.

location and time

• Hybrid working from our office in Soho, working from home and supporting the smooth running of the office as appropriate. Whatever suits you, so long as it works for the team.
• Open to visa sponsorship.
• Flexible hours; we’re approximately M-F 10-6 and can be flexible, however given the seniority of the position, extended/alternative hours may be required.

compensation

• Up to £50k pa with a bonus package for the right candidate.

other nice things

• Very generous annual leave policy.
• Whatever hardware/software you require to do your best work.
• Free books.
• Private healthcare for you.
• An LGBT+ inclusive environment.

To apply, please complete an application on Indeed, or via our website. We respond to all applications.

We believe strongly that diversity of backgrounds and experiences in our team makes us stronger, both as a company, and as people. We strongly encourage those under-represented in tech or the entertainment technology industry to apply, including women, non-binary people, people from ethnic minorities, LGBT+ people, disabled people, and neurodivergent people. If you need reasonable accommodation at any point in the application process, please let us know.

We can’t wait to hear from you 🙂

Job Type: Full-time

Pay: Up to £50,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• Overtime

Application question(s):

• What is the coolest piece of audio tech you’ve used recently?
• What is the best customer experience you’ve ever seen and why (either as a customer or staff)?
• What is the most efficient way of supporting thousands of customers with only a small team (either conceptually, or by example)?

Work Location: Hybrid remote in London