Apply on Website
Company Name - Subscribers only
Guest services & Social Media Officer Galway Thai Massage is a professional Salon offering traditional Thai massage and healing practices that comb... Role: Guest Services & Social Media Officer, Category: Health & Social Care
Guest Services & Social Media Officer: (Company Name - Subscribers only)
Guest services & Social Media Officer
Galway Thai Massage is a professional Salon offering traditional Thai massage and healing practices that combines a variety of treatments in a relaxing and friendly environment in Galway City since 2014.
We are currently recruiting a full time guest & services Social Media Officer. The candidate for this role should have a strong background in administration, reception and social media. The ideal candidate will have an enthusiasm for Thai Culture and a strong desire to interact and inform our clients about Thai Culture and grow community engagement via our social media channels.
Key Duties
Manage Appointments and day to day bookings using our front desk system.
Maintain an organised front office, manage stock inventory & orders ( including supplies, herbs and oils)
Interact with guests in a friendly and capable manner on the desk and at social / marketing events.
Provide direction to the front office and masseuse teams in their day to day duties including rosters and appointments.
Complete treatment room checks and liaise with management, housekeeping and maintenance team concerning the upkeep and maintenance of furniture/finishing’s / deep cleaning tasks.
Manage guest reviews across all social media platforms
Maintain social media calendar and create, schedule and monitor media content such as reels, posts and stories on instagram, Facebook and our blog. Continue to grow community engagement and interact with our audience. Keep up to date with Galway and Thai events as well as social media trends.
Key Skills
Exceptional interpersonal and communication skills, with a strong focus on guest satisfaction.
Fluency in Thai and English language.
Degree qualification in business and marketing.
Proven ability to lead and motivate a diverse team, with strong organisational and decision-making skills.
Strong affinity with social media and developing creative marketing content.
Ability to think on your feet and handle unexpected challenges with a calm, resourceful approach.
Location: No.13 Forster Street, Galway, Ireland
Hours: 39 hours
Annual Salary: €34,000 P.A
For non-EEA Nationals, eligibility and requirements for an employment permit apply.