Field Service Engineer – Immunoassay Instruments

Field Service Engineer – Immunoassay Instruments: (Company Name - Subscribers only)

Territory: London & M4 Corridor

Remote based and ideally living in the London/M4 Corridor regions

Do you want to work for a global market leading manufacturer and provider of innovative scientific equipment designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges?

Are you a life science/diagnostics Field Service Engineer with experience servicing Immunoassay instruments?

If you said yes to the above and live in the London/M4 Corridor area, then continue reading and apply today!

The role of Field Service Engineer – Immunoassay Instruments:

• Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio, with an initial focus on Reproductive Health Screening
• Organising routine maintenance allocated on a monthly basis
• Ensures that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types
• Adopt personal working practices to meet or exceed customer expectations
• Maintain an ethos of working practices that boost personal and team KPIs
• Manage personal service spares issued and inventory records to the highest standard
• Ensure all anomalies are quickly and effectively reported and resolved
• Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified
• Complete all Work Orders and associated documentation within a day of completion
• Ensure all E Learning, Expense Claims and Vehicle related forms are retuned on time
• Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture

The requirements of the Field Service Engineer – Immunoassay Instruments

• 2+ years of experience as a Field Service Engineer with experience servicing immunoassay instruments
• You will have an Engineering background by qualification such as a HND, HNC, Beng or equivalent
• Experience in a Customer Service Environment, preferably with Life Science / Diagnostic instrument applications
• Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary
• Strong customer service ethic
• Prepared to travel (average 2 – 3 nights away per week but it could be more as required)
• Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions

Salary & Benefits:

• Negotiable & Attractive Base Salary DOE
• Fully Expensed Company Car (Estate Size)
• Fuel Card
• Fully Expensed Private Healthcare (Subsidised for Family)
• Life Insurance
• Travel Insurance
• £30 Overnight Allowance
• Company Credit Card
• 25 Days Holidays + 8 Bank Holidays
• Laptop & Phone