Family Contact Worker

Family Contact Worker: (Company Name - Subscribers only)

About The Role

Working Hours: 35 Hours per week

Contract Type: Full time / Permanent

Additional Payments: Essential car user allowance

Closing Date: 22 October 2025

Closing time: 11.59pm

Interview Method: Face to Face

Job is not open to previous applicants- **Previous unsuccessful applicants need not apply**

This role is subject to –

• 2 References – where possible we require 3 years’ history.
• Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.
• DBS (Disclosure and Barring Service) clearance – this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

An exciting opportunity has arisen within the family time service as a family time worker.

The role is to support children and families that are looked after and facilitate family time, offering support and guidance and parenting skills within these sessions.

Planning appropriate venues for the sessions, creating a positive experience for all during what can be an emotional difficult time.

Ensuring that the child/children are safeguarded at all times and that family time is in their best interest.

Maintaining accurate records/observations of the family time sessions that contribute to the social workers assessment and the court process.

Transporting children to and from family time.

Collaborating with social workers and other professionals.

About the Candidate

We would love to hear from you if you have experience of:

• Empathy and understanding of what difficulties families can face.

• Excellent communication skills/IT skills.

• Experience of working with children and families.

• Ability to observe and accurately document interactions.

• Safeguarding procedures and protocols

• Flexibility working evenings and weekends on a rota.

• Vehicle experience a valid driving licence.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave – Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks – Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow – We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member – We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave – Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at (Company Name - Subscribers only)

At (Company Name - Subscribers only), we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our

can be accessed through the