Apply on Website
Company Name - Subscribers only
Nottinghamshire Health Informatics Service (NHIS) is a leading provider of Information Management & Technology (IM&T) services, supporting health and ... Role: Digital Business Partner, Category: Financial Services
Digital Business Partner: (Company Name - Subscribers only)
Nottinghamshire Health Informatics Service (NHIS) is a leading provider of Information Management & Technology (IM&T) services, supporting health and care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We deliver digital services including infrastructure management, cyber security, technical support, project management, and training. Our collaborative approach helps improve health and care services for citizens, supporting over 13,000 users at nearly 800 sites.
As a Digital Business Partner, you will play a pivotal role in supporting the implementation of customers’ ICT strategies, acting as the main point of contact for NHIS customers and suppliers for non-fault related matters.
You will provide expert ICT advice, manage projects and supplier teams, and facilitate the resolution of service delivery issues. This is a dynamic role requiring strong relationship management, technical expertise, and the ability to communicate complex information clearly.
Key Responsibilities:
- Support the development and delivery of NHIS services to customers
- Represent NHIS at customer and supplier forums
- Manage opportunities, account management calls, and service delivery problems
- Liaise with NHIS Service Desk, ICT specialists, customers, and suppliers
- Assist with communications between NHIS teams, suppliers, and customers
Apply now to join our team!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning (Company Name - Subscribers only) Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National (Company Name - Subscribers only) Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ (Company Name - Subscribers only)-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs – GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Details
Date posted
20 November 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
214-NHIS-7592181
Job locations
King’s Mill Hospital
Mansfield Road
Sutton-in-Ashfield
NG17 4JL
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification. Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential
- Knowledge, training and experience in ICT
- Effective empathy and persuasive skills
- Ability to negotiate
- Ability to work with supplier contracts/costs
- Advanced keyboard skills
- Microsoft Office – advanced use
- Ability to act and work flexibly and on own initiative
- Ability to concentrate in stressful situations and when interrupted
Desirable
- Knowledge/appreciation of the ICT requirements of CCGs, GP IT and Acute Care
- Experience/knowledge of: PRINCE2/ITIL
- Data Protection Act
- Freedom of Information Act
- GMS Contract
- GPSoC Contract
Qualifications
Essential
- Educated to degree level or equivalent qualification/experience
- Microsoft Office
Experience
Essential
- Managerial experience in ICT
- Extensive ICT experience
- Experience of communicating and explaining ICT issues
- Experience of negotiating with suppliers
- Experience of purchasing
- Experience of managing projects
- Experience of inter-organisational working
- Organising and chairing meetings
- Effective written and oral communication skills
Contractual Requirements
Essential
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- The ability to travel between NHIS sites
Person Specification
Knowledge Requirements
Essential
- Knowledge, training and experience in ICT
- Effective empathy and persuasive skills
- Ability to negotiate
- Ability to work with supplier contracts/costs
- Advanced keyboard skills
- Microsoft Office – advanced use
- Ability to act and work flexibly and on own initiative
- Ability to concentrate in stressful situations and when interrupted
Desirable
- Knowledge/appreciation of the ICT requirements of CCGs, GP IT and Acute Care
- Experience/knowledge of: PRINCE2/ITIL
- Data Protection Act
- Freedom of Information Act
- GMS Contract
- GPSoC Contract
Qualifications
Essential
- Educated to degree level or equivalent qualification/experience
- Microsoft Office
Experience
Essential
- Managerial experience in ICT
- Extensive ICT experience
- Experience of communicating and explaining ICT issues
- Experience of negotiating with suppliers
- Experience of purchasing
- Experience of managing projects
- Experience of inter-organisational working
- Organising and chairing meetings
- Effective written and oral communication skills
Contractual Requirements
Essential
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- The ability to travel between NHIS sites