Business Support Administrator – South Staffordshire Prison Inreach

Business Support Administrator – South Staffordshire Prison Inreach: (Company Name - Subscribers only)

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• Midlands Partnership University (Company Name - Subscribers only) Foundation Trust
• North Staffordshire Combined Healthcare (Company Name - Subscribers only) Trust
• University Hospitals of North Midlands (Company Name - Subscribers only) Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board

An opportunity has arisen to recruit a band 3 Business Support Administrator within the Prison In reach Service.

In this role you will play a key role in supporting the effective running of the Prison In Reach Service, ensuring efficient administration, coordination, and communication to support patient care pathways.

The Memory and Dementia Pathway will provide you with a supportive environment in which to fully utilise and develop your skills and knowledge in working in a challenging community setting as part of a truly holistic system of health and social care.

Main duties of the job

• Provide comprehensive administrative support to the team
• Manage referrals, appointments, and patient records accurately and efficiently
• Maintain databases, electronic systems, and documentation in line with information governance requirements
• Support service reporting, data collection, and performance monitoring
• Liaise with internal and external stakeholders to ensure smooth service delivery

About us

Come and work with us at our award-winning (Company Name - Subscribers only) Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Details

Date posted

06 July 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum (pro-rata)

Contract

Permanent

Working pattern

Part-time

Reference number

301-ZR-26-8054441

Job locations

Park House

Cannock

WS11 1JN

United Kingdom

Job description

Job responsibilities

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

For further information regarding this role, please see attached the Job Description and Person Specification.

Check out the videos below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT – YouTube

Development and Progression Within Mental Health Services at MPFT – YouTube

If you would like to find out more about the team/post or to arrange a visit, please contact Matthew Hocking matthew.hocking@mpft.(Company Name - Subscribers only).uk Job description

Job responsibilities

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

For further information regarding this role, please see attached the Job Description and Person Specification.

Check out the videos below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT – YouTube

Development and Progression Within Mental Health Services at MPFT – YouTube

If you would like to find out more about the team/post or to arrange a visit, please contact Matthew Hocking matthew.hocking@mpft.(Company Name - Subscribers only).uk

Person Specification

Qualifications & Training

Essential

• NVQ Level 3 in Business Administration (or equivalent level of administrative experience).
• RSA II or equivalent experience.

Experience

Essential

• Relevant experience of working in an office environment
• Relevant experience of undertaking office/business procedures with minimal supervision.

Desirable

• Experience of minute taking
• Experience of using RiO or a patient clinical system.
• Knowledge of Electronic Staff Record (ESR)

Skills & Knowledge

Essential

• Ability to produce documents and reports to a high standard.
• Proficient in the use of computer packages, particularly Microsoft Office (Word, Excel and Outlook).
• Analytical skills

Person Specification

Qualifications & Training

Essential

• NVQ Level 3 in Business Administration (or equivalent level of administrative experience).
• RSA II or equivalent experience.

Experience

Essential

• Relevant experience of working in an office environment
• Relevant experience of undertaking office/business procedures with minimal supervision.

Desirable

• Experience of minute taking
• Experience of using RiO or a patient clinical system.
• Knowledge of Electronic Staff Record (ESR)

Skills & Knowledge

Essential

• Ability to produce documents and reports to a high standard.
• Proficient in the use of computer packages, particularly Microsoft Office (Word, Excel and Outlook).
• Analytical skills