Barista – Duadata Ltd t/a Mooboo & Daku | London: Duadata Ltd t/a Mooboo & Daku

Job Description:

Welcome to Daku Coffee, where we’re on a mission to spread love for exceptional coffee. As a Daku Barista, you’ll be part of a team that thrives on passion, energy, and collaboration, creating unforgettable moments for our customers. Join our central London location as a Barista, where your enthusiasm for speciality coffee will shine. Lead, motivate, and deliver top-notch customer service while enjoying competitive compensation, flexible shifts, and many benefits. At Daku, we don’t just serve coffee; we craft experiences.

Responsibilities

• Greet and engage customers in a friendly manner.
• Take and process customer orders with accuracy and efficiency.
• Provide information about menu items and make recommendations.
• Expertly prepare and serve a variety of coffee beverages.
• Ensure consistency in coffee quality and adhere to brewing standards.
• Handle and grind coffee beans, maintaining freshness.
• Maintain cleanliness and organisation of the coffee preparation area.
• Perform routine cleaning tasks, including equipment maintenance.
• Monitor and restock supplies as needed.
• Handle cash transactions and operate the point-of-sale system accurately.
• Provide correct change and process electronic payments.
• Stay informed about coffee varieties, brewing methods, and menu offerings.
• Share product knowledge with customers and make recommendations.
• Interact with customers professionally, addressing inquiries and concerns.
• Create a welcoming and positive atmosphere for customers.
• Work collaboratively with other baristas and team members.
• Communicate effectively and contribute to a positive work environment.
• Follow health and safety guidelines, including food safety standards.
• Adhere to the dress code and maintain a clean and professional appearance.
• Serve customers in a timely and efficient manner.
• Balance speed with attention to detail of orders to meet customer expectations.
• Stay updated on industry trends, new coffee blends, and brewing techniques.
• Participate in training sessions to enhance barista skills.
• Adapt to varying work schedules and handle peak business periods.
• Willingness to take on additional responsibilities as needed.

Working Conditions & Physical Requirements:

• Significant portions of the day require continuous standing and movement.
• Ability to visually analyze and review documents both in paper format and online using various IT systems and programs.
• Involves lifting and carrying up to 50 lbs, occasional kneeling, pushing, pulling, and ascending or descending stairs and ramps.
• Daily assignments involve applying manual skills requiring motor coordination and finger dexterity. Tasks may include typing, handwriting, and operating machinery.
• Flexibility is required due to the cyclical nature of the hospitality industry.
• Ensures the safe operation of equipment and addresses safety concerns promptly.
• Follows proper handling of chemicals in accordance with club and department standards and utilizes appropriate personal protective equipment (PPE).

Requirements and skills

• Demonstrated prior work experience as a Barista.
• Hands-on experience with various brewing equipment.
• Knowledge of sanitation regulations to maintain a clean and safe working environment.
• Ability to work flexible shifts
• Basic math skills for transactions and measurements.
• Ability to gauge and cater to customers’ preferences.
• Excellent verbal communication skills to interact effectively with customers and team members.

Benefits

• Competitive salary
• Employee discount
• Convenient shift times for work-life balance
• Service length holiday accrual
• Career development and progression opportunities
• Involvement in new store openings and coffee school/roastery

Language Preference

• English
• Japanese
• Mandarin

Benefits:

• Company pension
• Employee discount

Experience:

• Barista experience: 3 years (preferred)
• Hospitality: 3 years (preferred)
• customer service: 3 years (preferred)

Work Location: In person

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: £11.44-£15.00 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• Store discount
• UK visa sponsorship

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Barista experience: 3 years (preferred)
• Hospitality: 2 years (preferred)
• customer service: 2 years (preferred)

Work Location: In person