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Bank Catering Assistant - Band 2 Staff Banks play a vital role in supporting the Trust to maintain high standards of safety and care during perio... Role: Bank Catering Assistant (WCH), Category: Hospitality & Catering
Bank Catering Assistant (WCH): (Company Name - Subscribers only)
Bank Catering Assistant – Band 2
Staff Banks play a vital role in supporting the Trust to maintain high standards of safety and care during periods of increased demand due to sickness and staff shortages
As a Bank Catering Assistant you will be working within a busy catering department and will include working in various environments for example: canteen wards and kitchen.
The catering department operates seven days a week between 07:00-19:00 so shifts will include weekends and bank holidays.
This is a zero hours contract with no annual leave or sick pay.
Full training and uniforms will be provided to successful candidates.
Main duties of the job
- Receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
- Prepare and deliver hospitality in accordance with departmental procedures.
- Serve meals from the ward kitchens, restaurant and coffee shop as required, portioning food correctly according to portion controls for patients and the retail service.
- Prepare restaurant counters and refrigerated commodities, ensuring that the restaurant and coffee shop areas are ready to carry out an efficient service.
- Distribute provisions, meals and equipment within the department and the hospital as required.
- Operate equipment e.g. Dishwashers, cash register in a safe and responsible manner
- Ensure compliance with the Food Hygiene Policy and the Codes of Practice
- Carry out food preparation, packing, labelling of other food products according to set procedures
- Complete all relevant control documents accurately, ensuring comprehensive records for the Food Safety Act 2006.
- Ensure accurate data input into computerised systems.
- Ensure deliveries of stores are accepted and correctly stored, as required.
- Report faults and breakdowns to team leaders
Full duties details within Job Description attached.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
17 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pa pro rata
Contract
Bank
Working pattern
Part-time
Reference number
262-A-25-7513721
Job locations
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
(Company Name - Subscribers only) Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive (Company Name - Subscribers only) Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
(Company Name - Subscribers only) Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive (Company Name - Subscribers only) Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- GCSE English Language or equivalent
Desirable
- Food hygiene certificate
Knowledge and Experience
Essential
- Food preparation and catering practices
Desirable
- Previous experience in a catering role
- Working in a hospital environment
- Cash machine usage
- Temperature record taking
Skills & Aptitudes
Essential
- Good communication and interpersonal skills
- Able to work alone and in a team environment
- Able to use initiative appropriately
- Ability to follow health, safety and hygiene procedures
- Awareness of appropriate image/appearance to suit service needs
Personal Circumstances
Essential
- Enthusiastic
- Flexible approach to working patterns
- Willing to undertake training as required
Other requirements
Essential
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours
Person Specification
Qualifications
Essential
- GCSE English Language or equivalent
Desirable
- Food hygiene certificate
Knowledge and Experience
Essential
- Food preparation and catering practices
Desirable
- Previous experience in a catering role
- Working in a hospital environment
- Cash machine usage
- Temperature record taking
Skills & Aptitudes
Essential
- Good communication and interpersonal skills
- Able to work alone and in a team environment
- Able to use initiative appropriately
- Ability to follow health, safety and hygiene procedures
- Awareness of appropriate image/appearance to suit service needs
Personal Circumstances
Essential
- Enthusiastic
- Flexible approach to working patterns
- Willing to undertake training as required
Other requirements
Essential
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours