Associate Director – US Vaccines, Organized Customer Access & Reimbursement

  • Full Time
  • Overseas
  • Gwynedd
  • Salary: £0 - £0

Apply on Website


Job Description Associate Director - US Vaccines Organized Customer Access & Reimbursement Managed Care Organizations, Payers, Employers, In... Role: Associate Director - US Vaccines, Organized Customer Access & Reimbursement, Category: Other

Associate Director – US Vaccines, Organized Customer Access & Reimbursement: MSD

Job Description

Associate Director – US Vaccines Organized Customer Access & Reimbursement

Managed Care Organizations, Payers, Employers, Integrated Delivery Networks , and other large customers are critical for the United-States Vaccines business unit, a priority growth area for our Company. As a member of the Organized Customer Access & Reimbursement team, the Organized Customer Marketing Associate will work closely with customer segment leads, marketing teams and other stakeholders across the U.S. Vaccines organization to develop promotional resources and accelerate digital engagement with organized customers aligned to vaccine.

Primary responsibilities include but not limited to:

Drive evolution of organized customer engagement tools, resources and communications through a digital, omnichannel approach that supports strategic imperatives for organized customers and vaccine brands

Collaborate with account executives and brand teams to help meet organized customer needs and design customer specific tools and resources

Develop organized customer tools and resources for account executives and across multiple engagement channels supporting the vaccines portfolio, new indications and appropriate pre-launch activities

Manage creation and monitoring of Agency scope of work (Statement of Work) and Agency evaluation process. Accountable for the operational proficiency of Agencies and other channel outsourced vendors

Manage projects and programs through appropriate internal and external support services in development of content, design, Promotional Review Team approvals, and production

Oversee the appropriate administration of promotional budgets for projects and deliverables

Work collaboratively with multiple teams including Organized Customer Access & Reimbursement, Integrated Account Management, Vaccines Key Customer Lead, Strategic Alliances, Market Research, Analytics, Center for Observational and Real-world Evidence, Medical Affairs and Brand Team leads

The position is based out of Upper Gwynedd, PA, reporting directly to the Director of Organized Customer Access & Reimbursement United-States Vaccines.



Required: Bachelor Degree

Preferred: Master of Business Adminstration or other advanced degree

Required Experience and Skills:

Minimum of 4 years in marketing, marketing support and vendor/agency relations at our Company

Demonstrated ability to execute brand and customer marketing strategies to include innovative approaches and digital engagement

Ability to work in an emerging and evolving environment with demonstrated examples of working in new ways

Experience and success in cross-functional leadership and teamwork

Strong knowledge of marketing principles and activating customer and brand market research insights

Excellent planning and presentation skills

Preferred Skills:

Organized Customer Landscape

Managed Care, Payer Marketing

Product launch or launch planning


In accordance with all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply

Current Contingent Workers apply

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: Domestic