Assistant Store Manager/ shift supervisor – T4 | Brixton

Assistant Store Manager/ shift supervisor – (Company Name - Subscribers only) | Brixton: (Company Name - Subscribers only)

(Company Name - Subscribers only) are looking for marketing and assistant Store Manager

The Store Manager will thrive in a fast-paced atmosphere and strive to excel the store performance.

They will need to support the senior leadership team by running a smooth, efficient and actively running business in the following areas:

1. Operations Management:

· Oversee the day-to-day operations of the bubble tea store.

· Ensure that the store is clean, well-organized, and well-maintained.

· Manage inventory and supplies, including tea leaves, boba, flavorings, and other ingredients.

· Schedule and supervise staff to ensure smooth and efficient workflow.

2. Customer Service:

· Ensure excellent customer service and handle customer inquiries or complaints.

· Train and motivate staff to provide friendly and efficient service.

· Monitor customer feedback and take appropriate actions to address concerns or improve service.

3. Marketing

Creating and implementing marketing plan, new straggliest, online marketing, hiring digital influencer and working with them

4. Quality Control:

· Maintain the quality of bubble tea products, ensuring they are consistently prepared to company standards.

· Monitor the freshness and quality of ingredients.

· Implement quality control and food safety protocols.

5 Staff Training and Development:

· Recruit, train, and evaluate employees.

· Develop and maintain a positive work environment.

· Provide ongoing training and coaching to ensure staff members are knowledgeable and perform their duties effectively.

7. Health and Safety Compliance:

· Ensure the store complies with all health and safety regulations and food service guidelines.

· Conduct regular safety inspections and maintain equipment.

8. Inventory Management:

· Monitor and manage inventory levels to minimize waste and spoilage.

· Place orders for supplies and ingredients as needed.

· Keep accurate records of inventory and track usage.

9. Administrative Tasks:

· Handle administrative duties such as payroll, scheduling, and reporting to upper management.

· Manage paperwork and documentation related to the store’s operations.

Being a store manager at a bubble tea store requires a combination of leadership, customer service, operational, and financial management skills. Effective communication, problem-solving, and a passion for delivering a great customer experience are also important for success in this role.

Salary: £39000-40000 per annum

Job Types: Full-time, Permanent

Pay: £39,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips

Benefits:

• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Sick pay
• Store discount
• UK visa sponsorship

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Brixton: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Experience:

• Any fast food serving: 3 years (required)
• Hospitality: 3 years (required)
• customer service: 1 year (required)

Work Location: In person

Reference ID: ASSISTANT STORE MANAGER